Shopify | Bookkeeper | General Virtual Assistant

Keep an accurate and systematic record of all financial activities, which helps in making informed business decisions, complying with tax regulations, and assessing the financial health of the entity.

Oversees all aspects of an e-commerce business, including website management, online marketing, inventory management, and customer service. Responsibilities may include developing and implementing strategies to increase online sales, analyzing data to optimize performance, managing a team of e-commerce professionals, and collaborating with other departments such as marketing, IT, and logistics.

Handle incoming customer emails promptly and professionally, addressing questions, concerns, and requests with accuracy and empathy. Ensure that responses adhere to company guidelines, standards, and tone of voice, maintaining a high level of quality in all interactions. Maintain detailed records of customer interactions, including issues raised, resolutions provided, and any follow-up actions required.