Mark

E-commerce VA / Team Manager / Customer Service/Real Estate

90 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.96/hour ($1,576.96/month)

High school diploma

Last Active

May 4th, 2024 (15 days ago)

Member Since

July 8th, 2018

Profile Description

I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home-based experience as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here.

I can provide e-mail, ticket and phone support and will do everything I can to delight your Upgrade to see actual infomunication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Other Skills

Marketing » Telemarketing

Marketing » Copywriting

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Basic Information

Age
31
Gender
Male
Website
Sign Up with Pro Account to View
Address
Parañaque, Manila
Tests Taken
IQ
Score:  141
DISC
Dominance: 41
Influence: 15
Steadiness: 31
Compliance: 13
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »