Any
$6- 8.50/ hour
40
May 04, 2024
**Note: Only applications submitted through the application form below will be reviewed and considered.**
Application Form:
We are seeking to add an experienced legal sales specialist to fill the role of the law firm's Client Success Specialist. The client success specialist will work on primarily handling all sales calls from new clients, and will be handling phone calls with current clients. Other tasks include managing the law firm
Critical Personality Traits
• Outgoing personality; enjoys speaking with clients
• Great listener;
• Empathetic; understands client needs and concerns
• Can easily handle client objections and concerns
• Confident
• Excellent with deescalating a tense or stressful conversation or
• Resilient, especially with rejection
• Friendly
• Not easily taken advantage of or pushed over
• Goal oriented and able to meet deadlines
• Organized and easily able to meet quotas
Primary Duties:
• Live answering of patched incoming calls from potential clients, current clients, and court-related personnel
• Promptly returning calls and voi
• Following up with potential clients through phone,
• Sending consultation an and retainer agreements to potential clients
• Managing the entire law firm
• Downloading documents and filings and ensuring that client files are updated
• Following up with former clients for online reviews
• Ensuring overall satisfaction of new potential clients and current clients
Required Skills, Abilities and Tools:
• Advanced skills in speaking English fluently
• Advanced English writing skills
• Minimum education of a bachelor's degree
• Steady access to Wi-Fi
• Previous experience as a legal assistant or legal sales professional
• Excellent reading and writing skills
• Excellent at communicating with new potential clients over the phone and selling legal services
• Detail-oriented, and frequently checks work to avoid mistakes
• Has a computer with video capabilities, and fast RAM
• Problem solver and quick thinker
The application process includes 3 parts:
1) Complete the application form:
2) If you progress to the next stage, you will be invited to a working interview where you will be required to complete a task similar to what the position requires during a 24 hour period of time that you select. We will provide a nominal payment to you to compensate you for your time. The compensation will be provided through PayPal.
3) The final phase includes an invitation for an interview.